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phone purchased


How can I get my contract start date and when I purchased my new phone so I can claim my free samsung tablet

 

2 replies

MZone
Platinum 
Contributor
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  • Platinum 
Contributor
  • 1213 replies
  • June 8, 2025

Everything should be on the welcome/order emails that you would have been sent. Check your spam/junk of you can’t find them. 


Tyler C
iD Mobile Employee
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  • iD Mobile Employee
  • 4541 replies
  • June 9, 2025

Hey there ​@alibot, we hope the kind advice from ​@MZone can help.

 

You should’ve recieved your order confirmation or welcome email from us/whomever you purchased from, which would’ve been sent on the order/dispatch date.

 

Thanks,

Tyler