How will I find out if my phone has been returned if I can't access my email account that is on my account,and I cannot change because my sim is deactivated.
Solved
phone returned.
Best answer by MZone
Probably best to resolve this issue by using the iD online Live Chat service, to speak to a customer adviser
The advisers work until 8pm on weekdays and 6pm on weekends - just tell the 24/7 chatbot you’d like to “talk to a person”.
+18You should have a tracking reference from the driver who collected your device?
I needed a pin to recieve phone but my old email address is on my id and I cannot change it because my sim is deactivated.
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