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phone screen smashed

  • July 3, 2026
  • 1 reply
  • 3 views

Dropped my phone and screen smashed and glass cutting my fingers would I have a replacement 

1 reply

Gemma M
iD Mobile Employee
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  • iD Mobile Employee
  • July 3, 2026

Hi ​@Aimz44,

 

We're sorry to hear about your phone.

 

If you have insurance on your device, you may be able to make a claim for a repair or replacement, depending on the terms of your cover.

 

If you don't have insurance, accidental damage such as a smashed screen wouldn't be covered, so we'd recommend contacting the manufacturer or a reputable repair centre to discuss your repair options.

 

Regards,

 

Gemma M

The iD Mobile Social Media Team