I have joined ID Mobile today and I have noticed that my phone signal bar has been consistently 1. My previous sim from giffgaff I had full bars at home. How is this possible for the ID mobile signal to be so bad?
phone signal
Best answer by Tyler C
Hey there
Please take a look at our coverage checker, which will show you what your signal strength should be like in your area, for all of 3G/4G/5G, for both indoors and outdoors.
https://www.idmobile.co.uk/help-and-advice/coverage#coverage-info
Furthermore, please take a look at our network partner Three's network status checker, which will show if there is any maintenance or performance upgrades going on in your area. If the website states that's the case, then it's likely that this is disrupting your coverage, and we hope that this is resolved soon for you.
https://www.three.co.uk/support/network_and_coverage/network_support
Please take a look at both of these. If you believe you should be experiencing better signal than you are, or if the networks status checker on Three's website isn't showing any upgrades or maintenance, then please do let us know.
Please also try restarting your phone, and resetting network settings.
Thanks,
Tyler
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