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Pink line on Pixel 8

  • September 17, 2024
  • 2 replies
  • 216 views
W
Community Member

Hi - over the last couple of weeks I have had some green/pink flickering on my Pixel 8 phone (purchased through ID in Nov 23) and as of this weekend I have a permanent thing pick line running horizontal on the screen.

 

I have been on the Google online help and entered my serial number but it states the device 'was not bought in this country'.

 

Can anyone advise on the best course of action as I understand it is a common issue with the phone.

 

Thanks

    L
    1 person likes this
    • L
      lowkey365

    2 replies

    Tom
    iD Mobile Employee
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    • Tom
    • iD Mobile Employee
    • 8225 replies
    • September 19, 2024

    Hi @WillR35 

     

    I’m sorry to hear this, have you taken the device to your local Currys store to look into the options regarding repairs and warranty? 

      

    I’m unsure why Google would note the serial number as being bought in another country. 

      

    Tom 

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    L
    New
 Contributor
    • lowkey365
    • New
 Contributor
    • 1 reply
    • November 17, 2024

    ​@WillR35 

    Hi, I’m also experiencing a similar phenomenon. A quick search suggests that this isn't an uncommon issue.

    Did you have any luck after bringing the phone to Currys? Were they able to help you with the phone?

    Reply.


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