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Community Member
August 21, 2026
Question

plan

  • August 21, 2026
  • 2 replies
  • 16 views

When my contact comes to an end will I still be on £10 a month? 

    2 replies

    Decembersangel72
    Gold Contributor
    Gold Contributor
    August 21, 2026

    Hi ​@Joseph10 

    Yes, if your current monthly price is £10, you will continue paying £10 a month on a rolling monthly basis after your minimum term ends, unless you make changes or your plan is subject to an annual price rise outlined in your terms

    If you wish to confirm this then you can contact an advisor via Live Chat to discuss this (The Live Chat team are available 9am - 8pm Monday to Friday, and 9am - 6pm Saturday and Sunday) :-

     https://www.idmobile.co.uk/live-chat

    When you contact the Live Chat :-

    Type ‘talk to a person’ in the dialogue box and this will bypass the unhelpful chatbot. 

    Please be patient as the agents handle a few conversations at any one time so there will be a delay in connecting with an available agent and also any replies to your query.
     

    You can also contact iD Mobile by sending a private message via their Socials (Facebook, X or Instagram)  

    iD Mobile social media accounts:-


    or email socialqueries@idmobile.co.uk.

    Good luck x

     

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    iD Mobile Employee
    August 22, 2026

    Hi ​@Joseph10 

     

    Thank you for getting in touch with us. 

     

    Please note that your contract will continue automatically after its expiry date. If you would like to upgrade to a new £10.00 plan, please get in touch with our sales team on 0800 049 0250.

     

    Thank you,

     

    Zandile M

    The iD Mobile Team 

     

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