I recently upgraded to sim plan via Id app, so should I cancel my old plan and how? Cause it says it's gona renew in 9 days ,and the data is more than in my plan.When I go to see my plan is only the new one that I upgraded.Any suggestion,please?
Solved
Plan cancellation
Best answer by Siân W
It does state upgrade, but if you want us to check we can
The quickest way is via our live chat on our website, or we can help here if you like?
+22Are you sure you upgraded rather than take out an additional line with a new number?
Not sure🫤.Is there any way to contact ID to check my plan?
+22It says upgrade on the order.
Maybe due to this:
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+17Hi
If you have upgraded, you do not need to do anything, as we will just move you to your new plan.
Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
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Siân wrote:
Hi
If you have upgraded, you do not need to do anything, as we will just move you to your new plan.
I think so,this is what I got
+17It does state upgrade, but if you want us to check we can
The quickest way is via our live chat on our website, or we can help here if you like?
Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
1 person likes this
Hi there,
I just wanted to know if I have upgraded my contract. Could you double check this for me? I tried using the live chat on your website but it could not provide me with an answer.
Many thanks
All sorted!Thanks a lot
+25Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
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