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Plan change not showing

  • September 16, 2024
  • 1 reply
  • 38 views
Glen Cousquer
Community Member

Hi there

I have changed my plan increasing data allowance whilst keeping same price but it is now showing on my account. Is there any else I need to do to get the plan active?
 

Best wishes

glen

Best answer by Kash M

Hi @Glen Cousquer,

Welcome to the Community!

Plan changes should reflect right away.

If your plan change isn’t active please contact our Live Chat Team.

 

Kash

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    1 reply

    Kash M
    iD Mobile Employee
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    • Kash M
    • iD Mobile Employee
    • 8193 replies
    • Answer
    • September 18, 2024

    Hi @Glen Cousquer,

    Welcome to the Community!

    Plan changes should reflect right away.

    If your plan change isn’t active please contact our Live Chat Team.

     

    Kash

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