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Plan change not showing

  • September 16, 2024
  • 1 reply
  • 45 views

Glen Cousquer
Community Member

Hi there

I have changed my plan increasing data allowance whilst keeping same price but it is now showing on my account. Is there any else I need to do to get the plan active?
 

Best wishes

glen

Best answer by Kash M

Hi @Glen Cousquer,

Welcome to the Community!

Plan changes should reflect right away.

If your plan change isn’t active please contact our Live Chat Team.

 

Kash

This topic has been closed for replies.

1 reply

Kash M
iD Mobile Employee
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  • iD Mobile Employee
  • Answer
  • September 18, 2024

Hi @Glen Cousquer,

Welcome to the Community!

Plan changes should reflect right away.

If your plan change isn’t active please contact our Live Chat Team.

 

Kash