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plan charges

  • June 7, 2025
  • 5 replies
  • 89 views
P
Active Contributor

Why has my £6 plan suddenly became £7.20.

Without notice. 

    5 replies

    WelshPaul
    Platinum 
Contributor
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    • WelshPaul
    • Platinum 
Contributor
    • June 7, 2025

    Your bill will tell you where the extra charge has come from.

    I have no affiliation whatsoever with iD Mobile or any subsidiary companies. Comments posted are entirely of my own opinion. Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    P
    Active Contributor
    • Phil Martin
    • Author
    • Active Contributor
    • June 7, 2025

    No sorry no explanation,  previous bills were 

    £5 00 + £1 vat total #6 

    New bill  £5 .00 UK £1 

    Vat £1.20 total £7.20 

    What is uk £1.00 

    Siân W
    iD Mobile Employee
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    • Siân W
    • iD Mobile Employee
    • June 8, 2025

    Hi ​@Phil Martin  have you used any extra services, or perhaps text a competition?

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    P
    Active Contributor
    • Phil Martin
    • Author
    • Active Contributor
    • June 8, 2025

    Hi No,  as far as I know I did not use an other services or enter any competitions. 

    The only item unexplained is £1 UK.

    What's is UK?

    A
    iD Mobile Employee
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    • Anika A
    • iD Mobile Employee
    • June 9, 2025

    Hi ​@Phil Martin 

     

    We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further. 

     

    To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’. 

     

    Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview  

     

    We’ll see you there. 

     

    Anika

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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