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poor phone signal Belfast BT8

  • February 3, 2025
  • 9 replies
  • 133 views

Hi , is anyone else in Belfast having poor signal . I live in BT8 and have maximum 1 bar and often no service. When I checked the ID signal checker it says that I should have excellent service but I don’t. I can get full service on a second phone same address using a different network provider. I am going to change from ID 

 

9 replies

MZone
Platinum 
Contributor
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  • Platinum 
Contributor
  • 1168 replies
  • February 3, 2025

Check the network service status here for any issues in your area. 


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  • iD Mobile Employee
  • 2144 replies
  • February 4, 2025

Hello ​@DonnCl1ff 

 

Thank you for getting in touch. 

 

We are very sorry to hear you are experiencing issues with the service. How are things today please? 

Have you been able to take a look at the service checker provided by ​@MZone?

 

Please do get back to us and we will do all we can to help. 

 

Thanks, 

 

Nat 

 


  • Active Contributor
  • 6 replies
  • February 12, 2025

I was speaking with a staff member in a local mobile shop recently and apparently there are still many issues with damaged masts following the storm. 

BT8 is one of the effected areas.

Not sure when the issues will be resolved. 

My signal is also very poor, at many times phone is nearly unusable.


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  • iD Mobile Employee
  • 2144 replies
  • February 16, 2025

Hello ​@AlexMichaels 

 

Thanks for getting in touch. 

 

We are very sorry to hear you are experiencing issues with your service. 

Can you please enter your full postcode in to the service checker here as this will confirm if there are any know issue in your area. 

Please let us know how you get on. 

 

Thanks, 

 

Nat 


Ross Edwards
New
 Contributor
  • New
 Contributor
  • 3 replies
  • May 25, 2025

When is this being fixed

 

It's been like this for months

 

1 bar signal can't call anymore

 

The '4g' < 2mbps and completely unusable.

 

 

Bt15 most of belfast seems to be like this. Its a major city of UK and only city here.

Why is this not a priority?

 


Tyler
iD Mobile Employee
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  • iD Mobile Employee
  • 4047 replies
  • May 26, 2025

Hey there ​@Ross Edwards, we’re very sorry to hear that.

 

When did you first notice this work on-going please?

 

What phone do you have?

 

Has it improved at all since you noticed the work was happening, or been the same/worst?

 

Thanks,

Tyler


Ross Edwards
New
 Contributor
  • New
 Contributor
  • 3 replies
  • June 5, 2025

Hi Tyler

 

No.what would have changed in the time being?

 

It's been like this from about February March

 

I can't ring anyone in my house or outside my house

 

If I walk 500m away it's fine

 

 

Ridiculous it's belfast can you sort the issue.

 

It seems you've far too little bandwidth.

 

I get 2-3mbs of Internet thatsb4g????


Ross Edwards
New
 Contributor
  • New
 Contributor
  • 3 replies
  • June 6, 2025

Any update ?

 

There was a storm months ago youve still not got service fixed in belfast.

 

What is the ETA??


Siân
iD Mobile Employee
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  • iD Mobile Employee
  • 1144 replies
  • June 8, 2025

Hi ​@Ross Edwards  sorry to hear that the data coverage isn’t great for you. There is, at times, heavy usage in this local area. As a result, you may experience varying data speeds depending on how many customers are connecting to our network via your closest mast.

We’re always working to improve our network and aim to provide the best experience possible.

A reboot will refresh your connection to the mast and should improve coverage for you.