I recently got a new phone last week - new to iD mobile. When not on WiFi then signal is not great at all. Never more than one or two bars and often shows and exclamation mark. I would describe it as very slow and internment. It's taking ages to open webpages, send WhatsApp etc. The coverage for my area is stated as excellent on the coverage checker. I am very concerned as I will not be able to continue like this for 2 years!!! Should I be looking to try and send this back and get with a new company?
Question
poor signal
Hi
I completely understand your frustration, poor signal and slow data can make a new phone feel almost unusable, especially when you rely on it every day.
Even though coverage in your area shows as “excellent,” factors like your device, local network congestion, or building materials can affect your signal. Before considering switching providers, we can try a few things to improve your connection:
-Restart your phone to refresh the network.
-Make sure your phone software and mobile data settings are up to date.
-Toggle airplane mode on and off to reconnect to the network.
If possible, try your SIM in another compatible phone to check if the issue is device-specific.
Lamiya
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