Hi there,
Today (23/05/2023) was my planned port in day, keeping my old number from Three and transferring it to ID mobile. I provided my PAC and all my details in my submission form when I signed up to join ID mobile. I am starting to regret this decision.
I received a disconnect message from Three at 11am this morning. My ID SIM number works but it is now 10:25pm and my number still hasn't ported yet as I've called a friend and the number is not my old number. I contacted live chat today and I've reset my network and followed their advice. They indicated for me to wait until after 7pm for the port in but nothing has happened yet.
Can you please resolve this issue asap? I plan to restart my phone again tomorrow morning but I need my old number as it is linked to security access for other apps.
If there's been any changes in the meantime, I will update here.
