Hello,I’m hoping that I can get some help from the forum team as the ChatGPT bot had me going round in circles.I am trying to port my number from Lebara to to ID mobile, after starting an iPhone 17 contract. I’ve been with ID mobile previously and the bot keeps saying that my number has already ported and is active on a different pay as you go plan, when it isn’t, as the number I want is currently with labara, and the account is still active! Please can a member if the forum team please help me to resolve this, as it is incredibly frustrating. thank you!

Port number in - app and live chat no help

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