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I’ve had a text saying my old number has been updated but nothing has actually changed 

Best answer by Ian Buxton

It was sorted by chatting to iD the phone needed the no. updating and restarting.

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    Matthew T
    iD Mobile Employee
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    • Matthew T
    • iD Mobile Employee
    • 1996 replies
    • July 24, 2024

    Hey @Ian Buxton,

    Are you still facing issues? I’d suggest restarting your phone as first point of call.

    Thanks.

    iD Community Manager
    I
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    • Ian Buxton
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    • 1 reply
    • Answer
    • July 24, 2024

    It was sorted by chatting to iD the phone needed the no. updating and restarting.

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