Skip to main content

Previous Bills

  • January 30, 2025
  • 7 replies
  • 67 views
L
New Contributor

The web page for IDMobile allows a view of previous bills.

I have the IDMobile app for iPad OS (ver 18.3)

The button on the app to select “Previous Bills” doesn’t do anything.

Is there a bug?

    This topic has been closed for replies.

    7 replies

    andewhite
    Platinum 
Contributor
    Forum|alt.badge.img+26
    • andewhite
    • Platinum 
Contributor
    • January 30, 2025

    Can you see your bills online, using a web browser from https://my.idmobile.co.uk, ​@Lozzerdude? 

    If yes, then it’s a bug in the iOS iD app.

    Forum member (non-iD).
    Daz_S
    Platinum 
Contributor
    Forum|alt.badge.img+22
    • Daz_S
    • Platinum 
Contributor
    • January 30, 2025

    I’m not sure, but it might be related to you using an iPad and not a phone to access the app. I’m aware (not relevant to you) that iDM changed the iOS needed (they removed iOS15 and under) but I also now wonder if in doing so they’ve removed any other device except a physical phone. Only iDM can clarify my assumption.

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    L
    New Contributor
    • Lozzerdude
    • Author
    • New Contributor
    • January 30, 2025

    I can view Previous Bill through  the IDMobile web page on Safari browser.

      andewhite
      Platinum 
Contributor
      Forum|alt.badge.img+26
      • andewhite
      • Platinum 
Contributor
      • January 30, 2025

      I can view Previous Bill through  the IDMobile web page on Safari browser.

      Sounds like there might be a ‘bug’ in iD app for iOS, ​@Lozzerdude.

      Forum member (non-iD).
        Tyler C
        iD Mobile Employee
        Forum|alt.badge.img+24
        • Tyler C
        • iD Mobile Employee
        • February 1, 2025

        Hey there ​@Lozzerdude, thank you for reaching out.

         

        Thank you for your assistance, both ​@andewhite & ​@Daz_S, we appreciate it.

         

        We’re glad to hear you can view via the browser.

         

        Thanks,

        Tyler

        Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
          L
          New Contributor
          • Lozzerdude
          • Author
          • New Contributor
          • February 1, 2025

          Indeed.

          Is this bug going to be passed to the app designers for iPadOS ?

            Tyler C
            iD Mobile Employee
            Forum|alt.badge.img+24
            • Tyler C
            • iD Mobile Employee
            • February 2, 2025

            Hey there ​@Lozzerdude, our team will be looking to resolve the bug as soon as possible.

             

            Thank you,

            Tyler

            Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

              Not the answer you were looking for?


              Create a new topic and ask a question to the iD Community.


              Create a topic
              Perk up! Enjoy epic discounts, offers and savings from big-name brands, with the all-new iD Perks.
              Terms & ConditionsAccessibility statement