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Price locking SIM?

  • 14 February 2024
  • 5 replies
  • 68 views

Userlevel 1

Does this apply to customers who have already taken out a sim only plan? As I started this current contract out in Nov 2023? Will my price be locked until the end of my contract? Or is it only for new sim plans?

 

Many thanks!

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Best answer by andewhite 14 February 2024, 23:26

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5 replies

Userlevel 8
Badge +9

The terms for your contract say price increases each April, @Hope-Marie.


That said, iD don’t always apply the increase for SIM only contracts, as detailed in the terms.

Userlevel 1

The terms for your contract say price increases each April, @Hope-Marie.


That said, iD don’t always apply the increase for SIM only contracts, as detailed in the terms.

This says 2022? Does this still apply? As I joined in November 2023?

Userlevel 8
Badge +9

Sorry, here’s an extract from the terms for iD contracts from 21st June 2023 to 5th December 2023:

 

Userlevel 1

Sorry, here’s an extract from the terms for iD contracts from 21st June 2023 to 5th December 2023:

 

Thankyou so much! ❤️ (<--- heart for Valentines Day🤣)

Userlevel 3

Hey there @Hope-Marie, thank you for reaching out to us! 

 

I can see @andewhite has explained this for you, so we appreciate that! If you have any further queries regarding RPI/CPI, please don’t hesitate to get in touch with us.

 

Have a great day!

 

Kind regards,

Tyler

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