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primary number

  • December 15, 2024
  • 2 replies
  • 95 views
C
Community Member

I can only make WhatsApp calls since switching. It looks as though no primary number is added to my phone  - could this be the problem? How do i resolve please?

    This topic has been closed for replies.

    2 replies

    Daz_S
    Platinum 
Contributor
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    • Daz_S
    • Platinum 
Contributor
    • December 15, 2024

    Hi there ​@CarolineReynolds 

     

    Have a read of this article

     

    However if the number is showing as unknown this could be a SIM or account issue, but sometimes a simple switch the phone off and on again can fix this too.

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    Tyler C
    iD Mobile Employee
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    • Tyler C
    • iD Mobile Employee
    • December 16, 2024

    Hey there ​@CarolineReynolds, we’re sorry to hear that, and we hope the kind advice from ​@Daz_S has been able to help.

     

    What phone do you have and have you tried restarting your phone?

     

    Thanks,

    Tyler

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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