primary number still shows old provider | iD Mobile Community
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primary number still shows old provider

  • January 20, 2025
  • 1 reply
  • 30 views

I’ve activated everything but still can’t make call. I’ve had four discussions with customer support to no avail.

I see my primary account is still using my old provider but personal is correct- I’d.

How do I get rid of the primary?

1 reply

Tyler C
iD Mobile Employee
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  • iD Mobile Employee
  • January 25, 2025

Hey there ​@Khari, we’re sorry to hear that.

 

What phone do you have please?

 

Thanks,

Tyler