I wondered if anybody could contact me from ID mobile. I have been trying to resolve this issue for two weeks now. The online web chat/robot etc then from abroad. Advice does not resolve the issue. I have different mobile data showing what I have left on my mobile as opposed to my home computer.
Tried restarting my phone. Clearing Cache and this does not resolve the issue. I am unable to download mobile app on my phone. Error at their end. Error 500 or something.
I attend mobile digital support. Even the group leader is unable to resolve the problem. I am able to view ID mobile on my phone by logging in the long winded way.
I have received private messages from ID mobile employees asking for my name, address, date of birth and mobile number. However, I am uncertain how secure this information is and I cannot verify these people are indeed I D Mobile employees.
Can somebody contact me from ID Mobile? My understanding is that as a ID mobile employee, they will be aware of all this information. Am I correct in my thinking?
