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Problem connecting to pc by usb cable

R
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  • rgtr
  • New
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  • 2 replies

I have just purchased a Samsung A16.

I have enabled developer mode.

I have set the USB default configuration to “transferring files”.

I have connected a USB cable to my PC
My friends A15 connects fine. So the cable is Ok and the PC has a Samsung driver

My A16 dies not seem to trigger windows file manager.

What am i doing wrong - or have not done ?

Best answer by Tom

Hi ​@rgtr 

 

On behalf of Natalie.

 

Some USB cables will only be rated for charging and not for data transfer, it’ll be worth double checking before you buy.

 

Tom

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    N
    iD Mobile Employee
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    • Natalie W
    • iD Mobile Employee
    • 1960 replies
    • April 2, 2025

    Hello ​@rgtr 

     

    Thanks for posting. 

     

    I have taken a look into this and you would be best to speak to Samsung directly regarding this issue. 

    I had located some troubleshooting but this mostly pointed to the cable being defective which you have advised it isn't. 

     

    Thanks, 

     

    Natalie 

    R
    New
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    • rgtr
    • Author
    • New
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    • 2 replies
    • April 2, 2025

    Natalie
    Despite the A15 connecting Ok, I found I had a USB / USB-c adapter plug.
    Used that and all is fine.
    There seem to be a lot of dodgy usb-c “cable alikes” around !

    Problem solved.

    But the fact that the A15 did connect threw me.

    Thanks

    Richard [aged 78 by the way]

    Tom
    iD Mobile Employee
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    • Tom
    • iD Mobile Employee
    • 8099 replies
    • April 3, 2025

    Hi ​@rgtr 

     

    Glad to hear.

     

    Tom

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    R
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    • rgtr
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    • April 3, 2025

    Tom

    didn’t see your answer - or was it on behalf of Natalie.
    The duff cables do however allow charging . .

    Richard

     

    Tom
    iD Mobile Employee
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    • Tom
    • iD Mobile Employee
    • 8099 replies
    • Answer
    • April 4, 2025

    Hi ​@rgtr 

     

    On behalf of Natalie.

     

    Some USB cables will only be rated for charging and not for data transfer, it’ll be worth double checking before you buy.

     

    Tom

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

    Reply.


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