Phone contract ended 13 March 2024, I moved to 12 month (£8 pm) sim only contract via ‘change my plan’ in app. Received text to confirm my plan change is complete. But details have not been updated in app. - still showing as £38.54 pm and ‘contract ends 13 March 2024’ So I don’t know if I’ve been moved to new plan or not. Help please!
Userlevel 7
+7
Hi
Welcome to the Community!
It sounds like you may have purchased a new contract.
Have you received a confirmation or new SIM card?
Kash
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