Ive ordered a new SIM to transfer my childs phone across to ID mobile. I already have an account.
I’ve put the SIM in the new phone, logged into my account, select add new subscription, When I add the new phone number it says its sent a text to the new number but we never receive it. What is going on and how can we resolve?
+25Hi
Are you in the process of transferring a number to it still?
It may be best to wait around 24 hours after a transfer has fully complete to register to the app/website, are you still having issues receiving the text?
Tom
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