I use an app called ‘Kenwood Traffic powered by INRIX’ this app uses mobile data to send live traffic info to my Garmin satnav. Worked fine until I switched from Vodafone, now it won’t let me log in. The reason I think it is something to do with the network is because if I turn off mobile data in the app I can log in , but off course the app won’t work as it needs mobile data. Any ideas?
Problem with an app after switching
+11
Secondly check any firewalls, VPN,
Also is this app associated with Vodafone as it may only work on their mobile network.
Joe
Thanks checked the app setting all ok, no firewall blocks and the app is not network specfic ????
+25Hi
Taking a look at the app and reviews of it, there are other users reporting similar, it may be worth contacting the app developer.
Whilst using iD Mobile data, all other app/services work, correct?
Tom
Hi Tom,
Yes I have already done that thanks - just reaching out to all , in case there is something I have overlooked- but thanks for looking into it. I suspect that it’s a real rubbish app which isn’t fit for purpose and just a coincidence that I switched to ID mobile within a few days of using this app.
+24Hey there
Thanks,
Tyler
Log in to the iD Community.
Not a member yet? Create an account
Please enter your email address. If it matches our records, we'll send you a password reset link.
Need help? Email CommunitySupport@idmobile.co.uk with your iD Community username.
