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problems with charging phome

Lynnelliott
New
 Contributor

My new phone keeps telling me that my charger isn't compatible with my charger! I tried numerous different charges. Purchased a new charger and that is doing the same!

    4 replies

    Tyler C
    iD Mobile Employee
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    • Tyler C
    • iD Mobile Employee
    • 4825 replies
    • January 7, 2025

    Hey there ​@Lynnelliott, we’re sorry to hear that.

     

    When did you purchase the phone please, and where from?

     

    Thanks,

    Tyler

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    Lynnelliott
    New
 Contributor
    • Lynnelliott
    • Author
    • New
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    • 2 replies
    • January 7, 2025

    In November I think. Via ID upgrade

    Kash M
    iD Mobile Employee
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    • Kash M
    • iD Mobile Employee
    • 8193 replies
    • January 7, 2025

    Hi ​@Lynnelliott,

    You can either contact the manufacturer directly or visit your local Curry’s store.

     

    Kash

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    Lynnelliott
    New
 Contributor
    • Lynnelliott
    • Author
    • New
 Contributor
    • 2 replies
    • January 7, 2025

    I will call into curry's tomorrow. Thank you for your advice. 

    Tyler C
    1 person likes this
    • Tyler C
      Tyler C

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