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New Contributor
June 21, 2026
Question

promised a voucher when will i get it?

  • June 21, 2026
  • 5 replies
  • 39 views

When I signed up with ID mobile I was promised a voucher in so many days time … it’s not arrived? Anyone able to advise - thanks in advance 

    5 replies

    Gemma M
    iD Mobile Employee
    iD Mobile Employee
    June 22, 2026

    Hi ​@Lisajp,

     

    I am so sorry to hear that you have not yet received your promotional voucher.

     

    I've just sent you a private message to help get this sorted.

     

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

     

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview 

     

    We'll speak to you there.

     

    Thanks,

     

    Gemma M

    The iD Mobile Social Media Team

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    LisajpAuthor
    New Contributor
    June 22, 2026

    Thanks Gemma I have replied to your private message 

    iD Mobile Employee
    June 23, 2026

    Hi ​@Lisajp.

     

    Thanks for letting us know.

     

    We’ve received your reply to the private message, and we’ll continue assisting you there to get this resolved as quickly as possible.

     

    Thanks,

    Marquerita

    The iD Mobile Team

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    LisajpAuthor
    New Contributor
    July 8, 2026

    Hi Marquerita and Gemma M and Mobile ID Team, any news re my voucher as it’s been 2 weeks now? Many thanks 

    Owethu M
    iD Mobile Employee
    iD Mobile Employee
    July 9, 2026

    Hi ​@Lisajp

     

    Please refer to private chat so that you can receive the required assistance you can also visit Live Chat or send direct message via our social media platform. 

     

    Owethu