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Question

promised a voucher when will i get it?

  • June 21, 2026
  • 3 replies
  • 8 views
L
New Contributor

When I signed up with ID mobile I was promised a voucher in so many days time … it’s not arrived? Anyone able to advise - thanks in advance 

    3 replies

    Gemma M
    iD Mobile Employee
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    • Gemma M
    • iD Mobile Employee
    • June 22, 2026

    Hi ​@Lisajp,

     

    I am so sorry to hear that you have not yet received your promotional voucher.

     

    I've just sent you a private message to help get this sorted.

     

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

     

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview 

     

    We'll speak to you there.

     

    Thanks,

     

    Gemma M

    The iD Mobile Social Media Team

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    L
    New Contributor
    • Lisajp
    • Author
    • New Contributor
    • June 22, 2026

    Thanks Gemma I have replied to your private message 

    M
    iD Mobile Employee
    Forum|alt.badge.img+4
    • Marquerita T
    • iD Mobile Employee
    • June 23, 2026

    Hi ​@Lisajp.

     

    Thanks for letting us know.

     

    We’ve received your reply to the private message, and we’ll continue assisting you there to get this resolved as quickly as possible.

     

    Thanks,

    Marquerita

    The iD Mobile Team

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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