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proof of purchace

  • December 3, 2024
  • 2 replies
  • 41 views

I need proof of purchase to claim gift , I have never been sent an invoice.

Best answer by Daz_S

Hi there ​@Dean123 

You can either wait until a member of staff sees your post and moves this to private message, or contact iD via live chat.

 

If you decide to use the latter then their Live Chat team are available 9am - 8pm Monday to Friday, and 9am - 6pm Saturday, Sunday, and Bank Holidays.

You can access Live Chat here: www.idmobile.co.uk/live-chat.

Start the chat with proof of purchase to put you to the right team

 

Let us know how you get on.

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2 replies

Daz_S
Platinum 
Contributor
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  • Platinum 
Contributor
  • 1627 replies
  • Answer
  • December 4, 2024

Hi there ​@Dean123 

You can either wait until a member of staff sees your post and moves this to private message, or contact iD via live chat.

 

If you decide to use the latter then their Live Chat team are available 9am - 8pm Monday to Friday, and 9am - 6pm Saturday, Sunday, and Bank Holidays.

You can access Live Chat here: www.idmobile.co.uk/live-chat.

Start the chat with proof of purchase to put you to the right team

 

Let us know how you get on.


Tyler C
iD Mobile Employee
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  • iD Mobile Employee
  • 4825 replies
  • December 4, 2024

Hey there ​@Dean123, thank you for contacting us.

 

The quickest way to get this would be to contact our live-chat, as kindly advised by ​@Daz_S:

 

https://www.idmobile.co.uk/live-chat

 

Any issues, do let us know.

 

Thanks,

Tyler