proof of purchase | iD Mobile Community
Skip to main content

proof of purchase

  • December 31, 2024
  • 3 replies
  • 30 views

Delrg212
New Contributor

I need proof of purchase to claim the chromebook go also i can't seem to get on live chat as it keeps logging me out 

3 replies

Kash M
iD Mobile Employee
Forum|alt.badge.img+24
  • iD Mobile Employee
  • December 31, 2024

Hi ​@Delrg212,

Welcome to the Community!

You can use the invoice and screenshots from your contract summary for the claim.

If you have any issues, please let us or Live Chat know and we can assist further.

 

Kash


Delrg212
New Contributor
  • Author
  • New Contributor
  • December 31, 2024

Hi i cant seem to find any emails with an invoice I may need it resending 


Tom
iD Mobile Employee
Forum|alt.badge.img+25
  • iD Mobile Employee
  • January 1, 2025

Hi ​@Delrg212 

 

We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further. 

 

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’. 

 

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview  

 

We’ll see you there. 

 

Tom