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proof of purchase

  • December 31, 2024
  • 3 replies
  • 24 views
Delrg212
New
 Contributor

I need proof of purchase to claim the chromebook go also i can't seem to get on live chat as it keeps logging me out 

    3 replies

    Kash
    iD Mobile Employee
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    • Kash
    • iD Mobile Employee
    • 8175 replies
    • December 31, 2024

    Hi ​@Delrg212,

    Welcome to the Community!

    You can use the invoice and screenshots from your contract summary for the claim.

    If you have any issues, please let us or Live Chat know and we can assist further.

     

    Kash

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    Delrg212
    New
 Contributor
    • Delrg212
    • Author
    • New
 Contributor
    • 1 reply
    • December 31, 2024

    Hi i cant seem to find any emails with an invoice I may need it resending 

    Tom
    iD Mobile Employee
    Forum|alt.badge.img+25
    • Tom
    • iD Mobile Employee
    • 8225 replies
    • January 1, 2025

    Hi ​@Delrg212 

     

    We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further. 

     

    To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’. 

     

    Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview  

     

    We’ll see you there. 

     

    Tom

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

    Reply.


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