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Puk code as no live chat to ask


Zedley
Community Member

Hi I've been dumb and locked my sim . I would ask in the live chat but that doesn't work either. Anyone alive to help me get my puk code please? 

Best answer by Will R

Hi @Zedley,

 

We’ll drop you a Private message now to get you a PUK code.

 

Will

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13 replies

Will R
iD Mobile Employee
  • iD Mobile Employee
  • 4103 replies
  • Answer
  • January 13, 2021

Hi @Zedley,

 

We’ll drop you a Private message now to get you a PUK code.

 

Will


Harvey_2001
Community Member
  • Community Member
  • 0 replies
  • March 26, 2021

Hi I’ve been dumb and locked my sim and now it’s asking for my iD Mobile operator to give me a puk code which I don’t know what that is I was wondering if you could help


Will R
iD Mobile Employee
  • iD Mobile Employee
  • 4103 replies
  • March 26, 2021

Sure thing @Harvey_2001,

 

We’ll drop you a Private Message now so that we can get you that PUK.

 

Will


  • Community Member
  • 0 replies
  • May 14, 2021

Mee too. I need your help because I locked my sim . I would ask in the live chat too but that doesn't work either. Anyone alive to help me get my puk code please? 


Will R
iD Mobile Employee
  • iD Mobile Employee
  • 4103 replies
  • May 15, 2021

Sure thing @Gaby2000,

 

We’ll message you now to get you a PUK sorted.

 

Will


Lou777
Community Member
  • Community Member
  • 0 replies
  • September 28, 2021

Hi there,

 

I don't know what I've managed to do wrong. But I need a PUK number, and there a no live agents to speak to. Please help.

 

Lou


Will R
iD Mobile Employee
  • iD Mobile Employee
  • 4103 replies
  • September 29, 2021

Hi @Lou777 

 

We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further.

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview

We’ll see you there.

 

Will


Georgia 'Titch' Purser
Community Member

Hi please can i have a puk code as live chat is not working and my phone does not currently work 

 

Thanks 


Kash M
iD Mobile Employee
Forum|alt.badge.img+24
  • iD Mobile Employee
  • 8193 replies
  • February 7, 2022

Hi @Georgia 'Titch' Purser,

Do you still require assistance with this?

 

Kash


  • Community Member
  • 0 replies
  • March 16, 2022
Will wrote:

Hi @Zedley,

 

We’ll drop you a Private message now to get you a PUK code.

 

Will

Please can you help me out with my PUK CODE my sim is blocked thank you in advance


Kash M
iD Mobile Employee
Forum|alt.badge.img+24
  • iD Mobile Employee
  • 8193 replies
  • March 21, 2022

Hi @Maddz0212,

Did you manage to resolve this via Live Chat?

If it still hasn’t been resolved please let us know and we can assist you further.

 

Kash


  • Community Member
  • 0 replies
  • April 19, 2022

 

‘SIM is now disabled. Enter PUK code to continue. You have 10 attempts remaining before SIM becomes permanently unusable. Contact your network operator for details.’

 

Basically: I need a PUK code as soon as possible please.

 

Thank you!


Rory C
iD Mobile Employee
  • iD Mobile Employee
  • 1684 replies
  • April 22, 2022

Hi @capitalcity22, I’d recommend speaking to the Live ChatFacebook or Twitter teams, as they’ll be able to fetch this for you much more quickly.

 

Thank you,

Rory