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Question

Questions about my plan

  • July 7, 2026
  • 1 reply
  • 1 view

  1. I am going to be in Italy next week. I would like to know if I have to pay for extra data in Italy or if my data works fine there. 
  2. I would like to call my friend in France/ Italy. Even if he has a UK number would I still get chargered for international calls.
  3. What exactly are the rules for international calls and extra fees?

1 reply

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  • iD Mobile Employee
  • July 7, 2026

Hi ​@mmmakaylaa 

 

Thank you for getting in touch with us. 

 

Kindly note that Italy is one of our Roam Free destinations, so you can use your allowance there. However, to avoid unexpected charges, please make sure your bill cap is set to £0.00. You should also ensure that your phone is connected to our partner network, 3ITA, while you're in Italy.

If you plan to make international calls, you'll need to increase your bill cap, as these calls are chargeable. Please see the link below for our international call charges:

 

https://www.idmobile.co.uk/help-and-support/roaming

 

Thank yiu,

 

Zandile m

The iD Mobile Team