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re-register

E
Community Member

I'm trying to reregister with the new app, but once I get to the find my account page which needs phone number, surname and date of birth it says there's no record of my account.

Best answer by Kash

Hi @Elouise1,

Welcome to the Community!

I would advise checking the link below for further assistance.

If you still require assistance, please contact the Live Chat Team.

 

Kash

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3 replies

Kash
iD Mobile Employee
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  • Kash
  • iD Mobile Employee
  • 8064 replies
  • Answer
  • July 17, 2024

Hi @Elouise1,

Welcome to the Community!

I would advise checking the link below for further assistance.

If you still require assistance, please contact the Live Chat Team.

 

Kash

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
N
New
 Contributor
  • Nancy Styles
  • New
 Contributor
  • 1 reply
  • March 16, 2025

How to reregister

Tom
iD Mobile Employee
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  • Tom
  • iD Mobile Employee
  • 8008 replies
  • March 17, 2025

Hi ​@Nancy Styles 

 

You’ll be prompted to register when loading the iD Mobile app up or when using the website.

 

https://my.idmobile.co.uk/login

 

Tom

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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