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Reached Maximum

  • October 31, 2024
  • 1 reply
  • 17 views
J
Community Member
  • JFS
  • Community Member

When trying to make a call I get an automated female voice that says "You have reached your maximum. Any further calls will be charged to your account." Then the line goes dead. I have an unlimited data/minutes package. What is the problem with my number?

    1 reply

    N
    iD Mobile Employee
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    • Natalie W
    • iD Mobile Employee
    • 2067 replies
    • November 1, 2024

    Hello @JFS 

     

    Thank you for reaching out to us here on the community . 

     

    Can you please confirm if you are receiving this message when calling all numbers or any in particular?

    Are these calls to other mobiles/landlines or chargeable calls such as international or numbers starting 084, 087 or 09?

     

    Thanks 

     

    Nat 

     

     

    Reply.


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