After today’s outage, and suggested remedies. I am still unable to make or receive calls. Is this because my phone in not compatible with the changes or because I have not managed to alter the settings. Does anyone know please if the Realme X2 phone is compatible before I purchase another phone?
thanks in advance
Best answer by Anonymous
Do not worry it’s not your phone I thought the same bit it’s the network that’s is down 3 so annoying and very inconvenient!!!
Do not worry it’s not your phone I thought the same bit it’s the network that’s is down 3 so annoying and very inconvenient!!!
Thanks soo much… I went through all their advice on the page which mentioned going into settings and changing this that and the other… but the menus just dont match my phone. I am hoping you are correct and it will return to normal soon. Thanks for the message :)
Hi
Thank you for getting in touch.
We're aware of a network wide issue affecting services, unfortunately we do not have a time frame of when this will be resolved.
We apologise for any inconvenience caused and want to assure you this is high priority and our team are working hard to get this repaired as quickly as possible.
All updates on this issue can be found here.
Thanks,
Nat
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