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Receiving SMS in Spain

  • September 29, 2024
  • 1 reply
  • 56 views
B
Community Member

I am in Spain

My UK IDmobile number is not receiving SMS messages sent to it from Spanish mobile numbers.

I am receiving SMS ok from UK numbers fine 

I can send SMS messages to Spanish mobile numbers and they are being received. 

Is this a 3 network problem as my partner is having same issue and she is on 3?

 

Any suggestions what is 'blocking' these and how I can resolve it?

 

 

    1 reply

    Kash
    iD Mobile Employee
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    • Kash
    • iD Mobile Employee
    • 8175 replies
    • October 3, 2024

    Hi @bicialmeria,

    Welcome to the Community!

    Are you able to receive calls from Spanish numbers?

    I would advise contacting our Live Chat Team and they can take a look into this.

     

    Kash

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