In the last month or both myself and my wife have noticed a loss of signal on our ID Mobile phones with the ‘Emergency Call only’ message?
I’ve checked the signal strength via phone settings and a ‘signal strength’ app and we’re only receiving - 97dBm despite being only 987 metres from the nearest 3 network transmitter in ME5 postcode.
Is anyone else experiencing this?
Best answer by Michelle
Thank you for confirming your postcode.
There has been planned work carried out last week, all work has been completed.
Please could you disable 4G and switch to 3G
If your handset is connecting to a weak 4G signal, disabling 4G and using the 3G with 97% population coverage, will likely improve your signal.