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recontracting question

Forum|Forum|8 months ago
May 25, 2025
2 replies
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Browny1982
New Contributor

My contracts up and the upgrade offer is £6 per month above what a new customer would pay, seeing as this is the only way I can get an answer, I'm wanting to know the ID mobile official answer to leaving and rejoining as a new customer.

Best answer by MZone

@Browny1982 have you tried calling the sales team on 02071391397 between 9am-6pm Monday-Friday to see what upgrade deals they can offer you?

Failing that if you took a new number and wanted to keep your old number you would have to port the iD number you want to keep to another network PAYG (Three & ASDA are people’s go to). Once ported you would have to get another PAC and transfer the number back to your new iD account. This is called a double port or triangle port and there is nothing stopping you from doing that.

+22

MZone
Platinum  Contributor
Answer
Forum|Forum|8 months ago
May 25, 2025

@Browny1982 have you tried calling the sales team on 02071391397 between 9am-6pm Monday-Friday to see what upgrade deals they can offer you?

Failing that if you took a new number and wanted to keep your old number you would have to port the iD number you want to keep to another network PAYG (Three & ASDA are people’s go to). Once ported you would have to get another PAC and transfer the number back to your new iD account. This is called a double port or triangle port and there is nothing stopping you from doing that.

I have no affiliation whatsoever with iD Mobile or any subsidiary companies. Comments posted are entirely of my own opinion. Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.