Refer a friend still pending | Join the discussion, ask questions, share advice.

Refer a friend still pending

  • 28 May 2022
  • 1 reply

I’ve just checked the status of the refer a friend reward page and it’s still on “pending”. We both received an email to say “Your reward is coming” back on the 15th Feb. 

Three bill payments have been made on my friends side since then and it has been more than 90 days since receiving the above email. 

Tried talking to online chat, but didn’t resolve issue. 

1 reply

Userlevel 6
Badge +6

Hi @Tony Cheung, we’ll shortly send you a Private Message to your Community account so we can discuss your issue further.

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.

Alternatively, if you are currently logged in, you can use the following link:

We’ll see you there.


Thank you,



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