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regarding the transaction number

  • July 22, 2025
  • 2 replies
  • 46 views
C
Community Member

I have lost my email which include transaction number and I want to switch into id as I have PAC but unable to recover email which include transaction number and I want it ASAP , is there anyone here to help me with it 

Best answer by andewhite

Just submit your PAC to iD customer service via their online Live Chat, ​@Jack Fleck.

The customer advisers work until 8pm on weekdays (6pm weekends) - the iD bot works 24/7 (tell the bot you want to “talk to a person”). 

    2 replies

    andewhite
    Platinum 
Contributor
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    • andewhite
    • Platinum 
Contributor
    • Answer
    • July 23, 2025

    Just submit your PAC to iD customer service via their online Live Chat, ​@Jack Fleck.

    The customer advisers work until 8pm on weekdays (6pm weekends) - the iD bot works 24/7 (tell the bot you want to “talk to a person”). 

    Forum member (non-iD).
      Tyler C
      iD Mobile Employee
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      • Tyler C
      • iD Mobile Employee
      • July 23, 2025

      Hey there, we hope the kind advice from ​@andewhite was able to help.

       

      Please let us know if any further questions.

       

      Thanks,

      Tyler

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