Question

Registering phone number on new app

  • 30 April 2024
  • 2 replies
  • 22 views
V

I have gone through registration process for new app up to the point where I register my phone number and at this point the system says there is a problem and not working so I cannot access my online account. PLEASE ADVISE

2 replies

andewhite
Rank
Userlevel 8
Badge +9

You could try reporting your new iD app issue/s as per this forum article, @VJOwen. 

🍀

Tom
Rank
Userlevel 8
Badge +4

Hi @VJOwen 

 

I’m sorry to hear this, have you tried resetting the apps cache and storage and trying again?

 

Tom

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