I am buying a new iPhone to replace my current iphone. When I get a replacement eSIM (I understand I need to do this in order to use my new phone) will it contain my current phone number? I am not changing contract or provider simply updating my physical iPhone. I really do not want to lose my number.
Solved
replacement eSim
Best answer by WelshPaul
Just request a replacement eSIM and install it on your new iPhone.
Replacement eSIM
To get a replacement eSIM, you can use the iD Mobile app or my.idmobile.co.uk. Here are the steps:
- Tap 'Plan'
- Scroll down
- Tap SIM & phone management
- Tap Request a replacement SIM or eSIM
- Tap Get a replacement eSIM
- Double check your Billing email address
- Tap Continue
- Tap Yes, I want a new eSIM
- Complete! Tap Done
Alternatively, you can chat to the Live Chat team, and they will be able to issue you a replacement eSIM, which will be sent to the account holder's email.
If you are already registered for the app, you can download it onto your new phone and request an eSIM from there.
+24Just request a replacement eSIM and install it on your new iPhone.
Replacement eSIM
To get a replacement eSIM, you can use the iD Mobile app or my.idmobile.co.uk. Here are the steps:
- Tap 'Plan'
- Scroll down
- Tap SIM & phone management
- Tap Request a replacement SIM or eSIM
- Tap Get a replacement eSIM
- Double check your Billing email address
- Tap Continue
- Tap Yes, I want a new eSIM
- Complete! Tap Done
Alternatively, you can chat to the Live Chat team, and they will be able to issue you a replacement eSIM, which will be sent to the account holder's email.
If you are already registered for the app, you can download it onto your new phone and request an eSIM from there.
+17Hi
If you need any further assistance, please let us know.
Thank you
Reply
Rich Text Editor, editor1
Editor toolbars
Press ALT 0 for help
Log in to the iD Community.
Not a member yet? Create an account
Please note: 'Log in with Facebook' is no longer available. If you used this service, you'll need to create a password to keep using the iD Community. Click 'Forgot Password?' to get started.
Please enter your email address. If it matches our records, we'll send you a password reset link.
Need help? Email CommunitySupport@idmobile.co.uk with your iD Community username.