Skip to main content

replacement sim already activated but no service

  • September 30, 2024
  • 1 reply
  • 39 views

Gran Currey
Community Member

Waited four days for service after replacement sim. After checking it says ‘sim already activated’ but still no service ?

1 reply

Kash M
iD Mobile Employee
Forum|alt.badge.img+24
  • iD Mobile Employee
  • 8193 replies
  • October 3, 2024

Hi @Gran Currey,

Welcome to the Community!

Are you able to test the SIM in another handset?

If the handset is eSIM compatible we can an eSIM out to test.

Please contact our Live Chat Team and they would be happy to help.

 

Kash