Why the bloody hell can you not simply click on order a replacement sim card and have done with it. People have busy lives and whenever getting online Online Chat agents is not available!
Also I cannot get out easy to find a Curry's store. Wouldn't it just be simple and less infuriating for ID Customers to have a hassle free service and experience than to cause inconvenience and annoyance to all.
For 2 weeks now I'm unable to make international calls to my husband I cannot get through on Online Chat and it's not snowing today but my child is sick so cannot take her out to wait for a bus in minus degrees weather and go find a Curry's store. This is why ID is loosing so much buisness. It's easier to leave and give business to elsewhere!