Replacement SIM Not Activated After 2 Days

Arslan Umar · 2025-04-30T08:54:23+00:00

I recently returned from holiday, during which I lost my SIM card abroad. Upon returning, I visited Currys and picked up a replacement SIM. I followed the registration steps, and the notification indicated my SIM would be active within 30 minutes. However, it has now been over two days and my SIM is still not working.After multiple attempts, I finally managed to speak with an ID Mobile chat agent, but they were unable to access my account due to ongoing external technical issues on your side.Could someone please assist me in getting my replacement SIM activated as soon as possible? I urgently need mobile service restored.Thank you for your help.Kind regards,Arslan

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