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Reporting bereavment

  • 14 June 2021
  • 3 replies
  • 86 views
K
Rank
Userlevel 1

Hi my father in law passed away on the 24th April, and going through his things realised he had a contract with you I'm just wondering how we would go about cancelling the contract. Thankyou

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Best answer by Kash 14 June 2021, 20:30

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3 replies

Kash
Rank
Userlevel 7
Badge +7

Hi @keeley51291,

I’m very sorry to hear about the loss of your father-in-law.

I have sent you a private message so that we can get your query sorted as quickly as possible.

Please could you reply so we can look into this.

 

Kash

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.
B
Rank

My brother had an account with you, unfortunately he died yesterday, how do I cancel his contract?

Mohammed
Rank
Userlevel 7
Badge +10

Hello @Barryj,

Terribly sorry for your loss.

We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further.

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview

We’ll see you there.

 

Mohammed

 

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.
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