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restore

  • August 30, 2024
  • 3 replies
  • 27 views

Hi, payed bill late, how long for service to be restored 

Best answer by Kash M

Hi @Philaty,

Welcome to the Community!

It can take between 2-24 hours for your services to resume once payment is made.

You may need to restart the handset for services to work again but please contact our Live Chat Team if you continue to have issues.

 

Kash

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3 replies

Kash M
iD Mobile Employee
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  • iD Mobile Employee
  • Answer
  • September 3, 2024

Hi @Philaty,

Welcome to the Community!

It can take between 2-24 hours for your services to resume once payment is made.

You may need to restart the handset for services to work again but please contact our Live Chat Team if you continue to have issues.

 

Kash


  • Author
  • New Contributor
  • September 3, 2024

Thank you, not long after I sent you a message it came back on 👍🏼


Matthew T
iD Mobile Employee
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  • iD Mobile Employee
  • September 6, 2024

@Philaty glad to hear. :)