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Question

returning phone if i decide to leave

  • July 7, 2026
  • 6 replies
  • 25 views

When my contract ends will I need to return the phone if I decide to leave id mobile?

6 replies

  • New Contributor
  • July 7, 2026

No you keep your phone as long you paid the full contract


  • Author
  • New Contributor
  • July 7, 2026

What if I decide to leave early because my contract ends in September 2026 but im looking to leave now 


  • New Contributor
  • July 7, 2026

Not sure I think you would have to pay the balance left on your contract, only an id mobile person could tell you for definite, I've only just joined the online community chat so I couldn't really help you on that question 


  • Author
  • New Contributor
  • July 7, 2026

Well thank you very much for your help 🙂 


  • New Contributor
  • July 7, 2026

No problem happy to help if I can


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  • iD Mobile Employee
  • July 8, 2026

Hi ​@Smith234 

 

Thank you for your post.

 

If you wish to cancel your contract before the end of the minimum term, you can do so. Please note that an early termination fee will apply.

You won't need to return the phone, as it is yours to keep. Once the early termination fee has been paid, your contract will be cancelled.

 

@Wonderboy100  Thank you for the explanations as well.

 

-Michael Z