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New Contributor
July 7, 2026
Question

returning phone if i decide to leave

  • July 7, 2026
  • 6 replies
  • 37 views

When my contract ends will I need to return the phone if I decide to leave id mobile?

    6 replies

    New Contributor
    July 7, 2026

    No you keep your phone as long you paid the full contract

    Smith234Author
    New Contributor
    July 7, 2026

    What if I decide to leave early because my contract ends in September 2026 but im looking to leave now 

    New Contributor
    July 7, 2026

    Not sure I think you would have to pay the balance left on your contract, only an id mobile person could tell you for definite, I've only just joined the online community chat so I couldn't really help you on that question 

    Smith234Author
    New Contributor
    July 7, 2026

    Well thank you very much for your help 🙂 

    New Contributor
    July 7, 2026

    No problem happy to help if I can

    iD Mobile Employee
    July 8, 2026

    Hi ​@Smith234 

     

    Thank you for your post.

     

    If you wish to cancel your contract before the end of the minimum term, you can do so. Please note that an early termination fee will apply.

    You won't need to return the phone, as it is yours to keep. Once the early termination fee has been paid, your contract will be cancelled.

     

    @Wonderboy100  Thank you for the explanations as well.

     

    -Michael Z

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