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Jennifer Spencer
Community Member

Why can’t I send texts or make calls when I’m in Spain 

Best answer by Tom

Hi @Jennifer Spencer 

 

Sorry to hear this, as long as you’re connected to our Spanish roaming partners (Yoigo & Movistar) you’ll be able to use your texts and calls while there.

 

What happens when you try to make a call?

 

How is data?

 

Have you tried manually connecting to the above network(s) instead of automatic network selection?

 

Tom

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2 replies

andewhite
Platinum 
Contributor
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  • Platinum 
Contributor
  • 12349 replies
  • June 12, 2024

Perhaps roaming is OFF in your iD account, @Jennifer Spencer.

 


Tom
iD Mobile Employee
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  • iD Mobile Employee
  • 8408 replies
  • Answer
  • June 27, 2024

Hi @Jennifer Spencer 

 

Sorry to hear this, as long as you’re connected to our Spanish roaming partners (Yoigo & Movistar) you’ll be able to use your texts and calls while there.

 

What happens when you try to make a call?

 

How is data?

 

Have you tried manually connecting to the above network(s) instead of automatic network selection?

 

Tom