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roaming cap so far

  • September 12, 2024
  • 1 reply
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Jensen
New Contributor

Hi im currently in latvia, roaming counter on my iphone tells me 30.6gb so far. Just got a message from id saying that ive spent 100% of my roaming allowance. Now if my bill cap is set to 0 does roaming data usage overruns that cap set by the custumer and 3£ per gb is still being applied or data is disconnected when bill cap is 0? 

Best answer by Tom

Hi @Jensen 

 

If you’ve used 100% of your roaming allowance you’d need to raise your bill cap so that extra can be used and charged for accordingly.

 

If your bill cap is £0, you won’t be charged anything extra and won’t be able to use anything extra.

 

Tom

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1 reply

Tom
iD Mobile Employee
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  • iD Mobile Employee
  • Answer
  • September 12, 2024

Hi @Jensen 

 

If you’ve used 100% of your roaming allowance you’d need to raise your bill cap so that extra can be used and charged for accordingly.

 

If your bill cap is £0, you won’t be charged anything extra and won’t be able to use anything extra.

 

Tom