Roaming has never worked for data had the phone 15 months calls and text work data not I have done all the things suggested on community! I have same phone and plan for son it works, but he is not on holiday with me! Help I need data, many thanks Rebecca

Have you tried a NETWORK RESET on the phone with your iD SIM, @rebeccarothman?The phone user guide should explain all the reset procedures.This community article might help.

Hi @rebeccarothman,Welcome to the Community!Is Roaming enabled on the handset and the iD Mobile app/account?If it works for your son but not you it’s likely to be a settings issue. It may be worth comparing your network settings and APN settings.Kash

Roaming doest work for data | iD Mobile Community

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