Roaming greyed out in Germany on Samsung. Help!! | iD Mobile Community
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Roaming greyed out in Germany on Samsung. Help!!

  • July 22, 2024
  • 4 replies
  • 114 views

Jana Gee
New Contributor

Roaming turned on in app, mobile data on. But greyed out on Samsung phone. Can't use in Germany. Help!! 

 

Best answer by Jana Gee

It's a new phone, and I thought I'd check the sim as nothing else made sense. It showed no sim although of course I have one. Took it out and put back in, sim then registered and after that Roaming turned on instantly. 

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4 replies

  • New Contributor
  • July 28, 2024

Did you get anywhere with this? I'm heading off to Bulgaria and mine is greyed out too!


Jana Gee
New Contributor
  • Author
  • New Contributor
  • Answer
  • July 28, 2024

It's a new phone, and I thought I'd check the sim as nothing else made sense. It showed no sim although of course I have one. Took it out and put back in, sim then registered and after that Roaming turned on instantly. 


  • New Contributor
  • July 28, 2024

Yeah... I've just done the same! Thanks! X x x


Tom
iD Mobile Employee
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  • iD Mobile Employee
  • August 6, 2024

Hi @Jana Gee & @RACHEL24680 

 

Thanks for letting us know how you got this sorted, enjoy your trips.

 

Tom