rubbish for calls. | iD Mobile Community
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rubbish for calls.

  • January 20, 2025
  • 1 reply
  • 14 views

Jim Phillips
Community Member

I am having a regular issue with callers not hearing me. S24 Ultra, do not tell me it's my phone! Is there any way I can get a reduction on a buyout? I want to leave, you can have the phone back, I want to go back to O2, I'd rather pay more for a service than pay less for no service! What are my options please ID?

1 reply

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  • iD Mobile Employee
  • January 21, 2025

Hi ​@Jim Phillips 

 

Thank you for getting in touch. 

 

We are sorry to hear you are experiencing issues with the service. 

I am afraid we would need to investigate the matter further to understand the cause. 

 

What steps have you taken in regards to troubleshooting the issue please?

Does the problem occur everywhere or in one particular location?

 

Thanks, 

 

Nat